It's pretty sickening that he had to actually look at that stuff, let alone clean it. Ugh! I hope you got to charge her for the
extra work of cleaning/disinfection (at the very least?) Perhaps those who work on chromatics should consult on having a
printed sheet included with each repair explaining what should not be inside a chromatic sent to them.
And, just how to maintain their instrument to a fairly decent standard, realizing all aren't as persnickety as some of us.
scotty
PS: and IF it is full of 'whatever', you get to add a serious charge for having to deal with it? (I know, probably wishful
thinking).